Life needs ritual, and so does quality management.

Playing factory songs, reading quality pledges, signing commitment letters... Every "Quality Month" activity of Yangzijiang Pharmaceutical Group is moving and deeply rooted in people's hearts.

In 1994, the first "Quality Month" was held; It has been held twice a year since 2004. In 2019, the "Quality Month" activity was changed to "Quality Brand · Safety and Environmental Protection Month" (hereinafter referred to as "Quality Safety Month") activity, and the content was upgraded.

Dr. Deming, the world famous quality management expert, once said that quality does not need to be surprising, but it is only a concept, behavior, persistence!

27 years of adherence, 43 times of practice, each time different themes, different innovations. The prosperous "Quality on the Month" activity has branded the mark of The Times in Yangzijiang Pharmaceutical Group.

In the "Quality and Safety Month" activity launched in March this year, Yangzijiang Pharmaceutical Group closely followed the two themes of "fighting the epidemic and ensuring production" and carried out a series of quality improvement activities around the "four first" (epidemic prevention and control first, quality brand first, safety and environmental protection first, and guarantee supply first), leaving a mark of special significance during the epidemic period.

Xu Jingren, chairman of Yangzijiang Pharmaceutical Group, revealed that in the next stage, the group will continue to innovate to promote quality upgrading, comprehensively promote the chief quality officer system, docking with European and American standards, and promote enterprises to go abroad and move toward internationalization.

Heritage theme different full participation

Many domestic pharmaceutical companies only carry out the "quality Month" activity once a year, but Yangzijiang Pharmaceutical Group conducts it twice a year.

The importance of quality, as long as one step into the Yangzijiang Pharmaceutical Group, from the factory hanging a banner can really feel: any difficulty can not beat us down, only quality; Medicine for parents, medicine for relatives...

Xu Kaixiang, deputy chief engineer of Quality Brand Department, is the "old man" of Yangzijiang Pharmaceutical Group and has entered the factory for 23 years. When it comes to quality perception, he uses two words: "branding".

Xu Kaixiang smiled, when he and several classmates rolled up their bags and took a boat to Yangzijiang Pharmaceutical Group after graduation, "When the factory was small, we all came to the beautiful scenery along the river." But now, he is always moved by the quality spirit of this enterprise.

As one of the "operators" of the "Quality Safety Month" activity, Xu Kaixiang will lead the team to carefully plan each theme every year, "that is the result of the collision of ideas led by the chairman."

Looking at the theme of the past 10 years, the content is very rich, such as consolidating the achievements of EU certification, enhancing the value of corporate brand; Promote consistency evaluation and FDA projects to solve major development problems; Strong quality brand, solid safety and environmental protection, promote high-quality development. "Many things, we are through the 'quality of Safety Month' activities to promote. To determine the theme, you need to understand the situation of the year, according to demand. What is the purpose, need to be combined with practical problems to determine, with the purpose to have a direction. For example, this year, we have established the theme of "four firsts" in conjunction with the prevention and control of the novel coronavirus epidemic."

Quality Safety Month is as important as its form. Xu Kaixiang believes that life needs a sense of ritual: "A moment of emotion can change a lot." As a result, there are knowledge competitions, technical competitions, quality pledges, signature commitments... Diverse forms, full participation.

It is easier to fight a country than to defend it.

Quality, for many companies is a pass line, but for the pharmaceutical industry, it is the line of life and death, just to meet the standard is not enough.

Yangzijiang Pharmaceutical Group Co., Ltd. is the group every "quality of the month" activities of the "winning strong army". They conducted in-depth investigation and review through the "Quality Safety Month" activity to find and rectify the problem. In the form of publicity, blackboard newspaper, screen casting, daily lineup, once you enter the workshop, you can feel the thick "quality on the month" activity atmosphere; In terms of content, warning education is essential, and the study of the newly revised "Drug Administration Law" and other laws and regulations is listed as the top priority. Management cadres stay on the front line to help employees find and solve problems in time, encourage employees to make reasonable suggestions, and do a good job in risk prevention and control; Technical competition basically runs throughout the year. During the two "Quality Safety Month" activities in March and September every year, the people participating in the contest cover every workshop and team, and improve the skill level of employees through practice.

In fact, the "quality safety month" activity is not the patent of the production department, in the Yangzijiang Pharmaceutical Group quality is the concept of "high quality", including product quality, service quality, management quality, development quality, etc., which requires full participation and everyone's participation. In the "Quality and Safety Month" event in March this year, the first-level department that won the first prize was the Financial Supply Department. The head of the department believes that the best thing to do is to ensure the quality of service and cost control under the epidemic.

Yangzijiang people firmly believe that quality is produced and designed, safety and environmental protection is also designed and managed, quality, safety and environmental protection accidents can be prevented, their goal is "zero pollution, zero accidents, zero injuries, zero hidden dangers."

Find the problem and solve the problem

The people of the Yangtze River have been sticking to an activity for 27 years.

What philosophy underpins it? In the view of Xu Jing people, it is the quality culture of Yangzijiang Pharmaceutical Group. "Quality depends on persistence, and the supporting point is culture."

He believes that the "Quality Safety Month" activity is not a form, but a grasping hand to promote the development of the group's quality, and constantly discover and solve problems.

In the safety of production, there is a famous Heinrich rule. Heinrich is a famous safety engineer in the United States, he once proposed: for every 330 hidden dangers or violations, there may be 29 minor injuries or failures, and one serious or major accident. Only by starting from small things and eliminating safety hazards can we prevent small things and gradually put an end to major accidents.

Xu Jingren said that it is necessary and meaningful for Yangzijiang Pharmaceutical Group to hold the "Quality Safety Month" twice a year. "The original intention of the activity is to play a warning role, strengthen quality awareness, nothing tall, slowly the content has been extended, there is a substantial improvement effect, but the alarm is always one of the purposes of the 'quality safety month' activity, so that everyone pays more attention to quality."

Many people know Haier's "smashing the refrigerator" incident, in the memory of Sha Qi, executive Vice minister of the Ministry of Safety and Environmental Protection, Yangzijiang Pharmaceutical Group also used a fire to burn the drugs caused by a deviation. "In 2014, a whole batch of drugs, hundreds of boxes, were burned, and the leaders of the group took us to the scene for warning education. I remember it now, and it's more useful than trying to say it many times."

A good business is a good business.

Sha Qi sees the "Quality of Safety Month" campaign as a gas station or relay station. He said that the use of "movement-style" activities to carry out a phased inventory of the quality and safety and environmental protection work throughout the year: "The 'quality safety month' activity is not a slogan campaign, and it must effectively play a role of continuous improvement. Whether the problems sorted out in the past "quality Safety Month" activities have been effectively solved, and whether the problems requiring continuous improvement have been completed, this requires us to "look back". By 'looking back' we can better 'move forward'."

For the production workshop, the string of quality must be tightened at all times. According to reports, each "quality safety month" activity, Yangzijiang Pharmaceutical Group will all learn the quality and safety events that have occurred in the pharmaceutical industry, which is also a required course for every new employee of the group before taking the post, only after passing the exam can they really take the post.

The "Quality Safety Month" activity of Yangzijiang Pharmaceutical Group is an expansion and innovation of the "Quality Month" activity implemented across the country, combining the actual needs of enterprises to self-check and self-correct, improve the work of many aspects of the enterprise, and the activity is done and done, in order to truly maintain the lifeline of quality.

Innovation to set a new "quality benchmark"

When holding the 41st "Quality Month" activity, Yangzijiang Pharmaceutical Group upgraded the activity and officially changed it to "Quality Brand, Safety and Environmental Protection Month" activity.

Yangzijiang Pharmaceutical Group has extended the connotation of high-quality development. Xu Jingren said: "We will adhere to the quality, brand, safety, environmental protection 'four in one' high-quality development strategy."

The in-depth and lasting "Quality Safety Month" activity has enhanced the quality awareness of all employees of Yangzijiang Pharmaceutical Group, popularized quality knowledge, solved quality problems, and enabled the thoughts of Yangzijiang people to constantly surpass.

In the "Quality Safety Month" activity in March this year, Xu Jingren stressed that it is necessary to be problem-oriented, take regulations as the criterion, take advanced as the benchmark, and continue to innovate to promote quality upgrading. "With the development of drug production from mechanization to automation and intelligence, enterprises should actively embrace the trend to carry out production and business activities, so that products and quality people have no I have, people have my excellent."

At present, the subsidiaries of Yangzijiang Pharmaceutical Group are further deepening the implementation of the chief quality officer system and strengthening the quality main responsibility, which leads the peers.

The chief quality officer has management and decision-making power over the process of material entry, product production, product inspection, etc., and has "veto power" over product release. At the same time, I can discuss with the senior management of the company to determine the enterprise development strategy, implement the annual quality target management, discuss the development direction of the company in the next year and formulate the enterprise development goals, including the quality goals. Through the decomposition of company-level goals, department-level goals and department-level goals, the goals are transformed into indicators and implemented to each employee.

It is reported that this year, the quality objectives of Yangzijiang Pharmaceutical Group are: to establish a drug production quality management system in line with the international level; A "Chief Quality Officer Training Course" was held for the quality management leaders of all subsidiaries of the Group. In the future, Yangzijiang Pharmaceutical Group will continue to promote the implementation of the chief quality officer system, continue to build a quality culture of "everyone is a chief quality officer", comprehensively benchmark international advanced standards, improve the quality management level of enterprises, and enhance the core competitiveness.

Every month is a "quality safety month", and everyone is a "chief quality officer".